Contact KohinoorHosting
Choose the right way to reach us: a support ticket for your account, the contact form for sales questions, and the status page when something seems down.
- Support tickets
- Sales questions
- Server status
Quick links
Nameservers: ns1.kohinoorhosting.com and ns2.kohinoorhosting.com
Ways to reach us.
Pick the one that matches what you need. Account and technical questions go fastest through a ticket.
Support ticket
For anything about your hosting, domains, email or invoices. Sign in to the client area and open a ticket.
Sales and general questions
Not a customer yet? Ask about plans, the free offer or moving your website with the contact form.
Server status
Something seems down? Check the network and service status before you write to us.
Knowledgebase
Step-by-step guides for cPanel, DNS, email and WordPress in the knowledgebase.
Announcements
Maintenance notices and news in announcements.
Get a faster answer.
Include these in your ticket and we can usually help in the first reply.
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The domain or service
Which website, domain or hosting account the question is about.
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What you expected and what happened
The page or email that fails, and any error message, copied exactly or as a screenshot.
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When it started
The time you first noticed, and anything you changed just before, such as DNS, a plugin or a theme.
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What you've tried
Steps you've already taken, so we don't ask you to repeat them.
What's the fastest way to get help with my account?
Open a support ticket from the client area while you're signed in. It goes to our team with your account details and keeps a record of every reply.
How do I know if there's an outage?
Check the server status page first. It lists network and service updates.
Can I ask about a plan before I sign up?
Yes. Use the contact form for sales and general questions, or open a ticket after you create an account.
Should I send my password in a ticket?
No. Never send passwords in a ticket or message. If our team needs access, they'll tell you the safe way to provide it.
Ready when you are.
Start with the free offer, or compare plans with room to grow.